SHIPPING POLICY

Shipping Policy

Thank you for choosing to shop at our jewelry accessories website:www.oliviarodrigoshops.com. This Shipping Policy outlines our guidelines for shipping and delivery. Please read the following carefully.

  1. Shipping Methods and Timeframes

(a) We offer various shipping methods, including standard shipping, expedited shipping, and international shipping. The available options and corresponding timeframes will be displayed during the checkout process.

(b) Please note that the estimated delivery times are approximate and may be subject to delays beyond our control, such as customs processing or unforeseen circumstances.

  1. Order Processing

(a) We strive to process and ship all orders within [insert number] business days, excluding weekends and holidays. However, during peak seasons or promotional periods, order processing may take longer.

(b) Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your package.

  1. Shipping Costs

(a) Shipping costs are calculated based on the weight, dimensions, destination, and selected shipping method of your order. The exact shipping cost will be displayed during the checkout process.

(b) For international orders, please note that additional customs duties, taxes, or fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the shipping cost.

  1. Shipping Restrictions

(a) We ship to most countries worldwide. However, there may be certain restrictions or limitations imposed by carriers or local customs authorities. If we are unable to ship to your location, we will notify you and cancel your order if necessary.

(b) Please ensure that the shipping address provided is accurate and complete. We cannot be held responsible for orders that are undeliverable due to incorrect addresses or other shipping-related issues beyond our control.

  1. Lost or Damaged Packages

(a) In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

(b) We may require additional information or documentation, such as photographs or a written statement, to process a claim for a lost or damaged package.

  1. Changes to the Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

  1. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact our customer service team via:

Email: [email protected]

Thank you for your understanding and cooperation regarding our Shipping Policy.

Last updated: 2023.7.06